Kenny’s 45-Day Satisfaction Guarantee
At Kenny’s Candy & Confections, Inc., we stand behind our products and quality controls. If you are not satisfied with a product you purchased from us or one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Kenny’s 45-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser.
How To Claim The Guarantee
To submit a Guarantee request, please contact us at email@example.com or 218-346-2340 and have information available regarding where and when you purchased your product. If your request is approved, you will then need to mail your product, a proof of purchase, and your Guarantee approval confirmation number to: Kenny’s Candy & Confections, C/O Consumer Inquiries, 610 Pinewood Lane, Perham, MN 56573.
You must submit your Guarantee request within 45 days of the date of purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase.
Kenny’s reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if the customer has abused the Kenny’s 45-Day Satisfaction Guarantee.
If you have any questions regarding whether a seller is an authorized Kenny’s seller, please contact us at firstname.lastname@example.org.